PRIVACY POLICY

This Privacy Policy applies between you, the User of this Website, and Hijos De Dios Ltd, the owner and provider of this Website. Hijos De Dios Ltd takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this Privacy Policy carefully.

1. Definitions and Interpretation

In this Privacy Policy, the following definitions apply:

Term Meaning
Data Collectively all information that you submit to Hijos De Dios Ltd via the Website, by e-mail, by telephone, through orders, or by any other means.
Data Protection Laws Any applicable law relating to the processing of personal data, including but not limited to the UK GDPR, the Data Protection Act 2018, and any related or supplementary laws or regulations.
UK GDPR The UK General Data Protection Regulation.
Hijos De Dios Ltd, we or us Hijos De Dios Ltd, a company incorporated in England and Wales with registered number 16242208.
User or you Any third party that accesses the Website and is not either employed by Hijos De Dios Ltd and acting in the course of their employment, or engaged as a consultant or otherwise providing services to Hijos De Dios Ltd and accessing the Website in connection with the provision of such services.
Website The website that you are currently using, hijosdedios.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to those of this Privacy Policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • “including” means “including without limitation”;
  • references to statutory provisions include any modification or amendment of them; and
  • the headings and sub-headings do not form part of this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Hijos De Dios Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including links we may provide to social media websites or third-party services.

For the purposes of the applicable Data Protection Laws, Hijos De Dios Ltd is the data controller. This means that Hijos De Dios Ltd determines the purposes for which, and the manner in which, your Data is processed.

3. Data Collected

We may collect the following Data, which includes personal data, from you:

  • name;
  • contact information such as e-mail addresses and telephone numbers;
  • billing and delivery information;
  • order, payment and transaction information;
  • communications, enquiries and customer service records;
  • technical information such as IP address, browser type, pages visited, and the date, times and frequency with which you access the Website, where collected automatically.

4. How We Collect Data

We collect Data in the following ways:

  • data is given to us by you; and
  • data is collected automatically.

Data Given to Us by You

Hijos De Dios Ltd will collect your Data in a number of ways, including when:

  • you contact us through the Website, by telephone, by e-mail, by post or by any other means;
  • you place an order with us;
  • you make payments to us through this Website or otherwise; and
  • you ask us for information, support or assistance in relation to your order.

Data Collected Automatically

To the extent that you access the Website, we may collect your Data automatically. This may include information about your visit, such as your IP address, the date, times and frequency with which you access the Website, and the way you use and interact with its content.

5. Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • internal record keeping;
  • processing and fulfilling your orders;
  • sending order confirmations and other service-related e-mails;
  • providing customer support and responding to enquiries;
  • processing payments, refunds and resolving disputes;
  • complying with applicable legal and regulatory requirements; and
  • protecting our legal rights and preventing fraud, misuse or unauthorised activity.

We will use your personal data only for the purposes for which it was collected, unless we reasonably consider that we need to use it for another closely compatible reason permitted by law.

We do not sell or rent your personal data to third parties.

6. Who We Share Data With

We may share your Data with employees, agents, contractors, suppliers, payment processors, delivery providers, IT service providers, and professional advisers where reasonably necessary for the administration of our business, the performance of contracts with you, including processing orders and sending confirmation e-mails, the provision of customer support, compliance with legal and regulatory requirements, and the protection or enforcement of our legal rights.

All such recipients are required to respect the confidentiality of your personal data and to process it in accordance with applicable data protection laws.

7. Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

  • access to customer information is limited to those who need it for legitimate business purposes; and
  • we store Data using secure systems and reasonable safeguards designed to prevent unauthorised access, disclosure, alteration or destruction.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss of or unauthorised access to your Data, please let us know immediately by contacting us at customerservice@hijosdedios.co.uk.

8. Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy, including order fulfilment, customer support, legal, tax, accounting and record-keeping requirements, or until you request that the Data be deleted where applicable.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes for a limited period.

9. Your Rights

You have the following rights in relation to your Data:

  • Right to access — the right to request copies of the information we hold about you at any time.
  • Right to correct — the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase — the right to request that we delete or remove your Data from our systems, subject to legal obligations.
  • Right to restrict our use of your Data — the right to block us from using your Data or limit the way in which we can use it.
  • Right to data portability — the right to request that we move, copy or transfer your Data.
  • Right to object — the right to object to our use of your Data, including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data where consent is our legal basis for processing, please contact us at customerservice@hijosdedios.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO).

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

10. Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

11. Changes of Business Ownership and Control

Hijos De Dios Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Hijos De Dios Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

12. General

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Policy, or part of any provision, is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Privacy Policy will be governed by and interpreted according to the law of England and Wales. All disputes arising under this Privacy Policy will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to This Privacy Policy

Hijos De Dios Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

You may contact Hijos De Dios Ltd by e-mail at customerservice@hijosdedios.co.uk.